Forum Archive Index - May 2002

["LWD" <larryd@xtra.co.nz>]

Adam

You respond but refer to an earlier problem:

*All* brokers and information vendors have been affected by this problem.

 

No doubt you are right in what you say, but I did qualify the problem.

Access were behind the other sites by approx an hour this afternoon.

The problem you mention earlier in the day was obvious and was no

real problem to recognise and deal with. As I mentioned, I checked other

broker sites to find them up and running with real time quotes. This

problem appeared unique to Access and without any alert or notice of

info feed problems being experienced by Access.

 

Availibility of real time quotes and getting funds from my on call on dates

as requested have caused me concern. Obviously Iguana2 is not

responsible for this inconsistent service. I will assess my options, thanks

for taking the time to respond.  Lazza

 

 

----- Original Message -----

From: Adam Rands

To: sharechat@sharechat.co.nz

Sent: 27 May, 2002 17:29 p.m.

Subject: Re: [sharechat] Access Brokerage Quote Delays

Lazza

The problems experienced today were caused by the source - The NZSE

The NZSE experienced several problems with their broadcast system today.

*All* brokers and information vendors have been affected by this problem.

Regards


Adam Rands
COO, Iguana2


At 01:55 PM 27/05/2002, you wrote:
>Have others experienced delayed info on Access Brokerage
>Web Broker site. Real time quotes were delayed last week
>and again this afternoon by over an hour. This is no fun when
>buying and a disaster when selling. I have found it necessary
>to keep up with a competitors site for more accurate quotes.
>They also give early alerts of any web page problems. I have
>been with Access for many years but getting increasingly im-
>patient with the service that has become inconsistent and
>frustrating.
>They have good depth tables but no individual trade results.
>Short term traders need to be aware that the buy/sell quotes
>can be out of date.
>Keen to know how often this has actually happened before
>deciding to up anchor.
>Cheers - Lazza


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