Forum Archive Index - July 2000

["Ben Dutton" <bendutton@sharechat.co.nz>]

Hi Geoff,

I think that price is important - but one can't forget service.  Sure, it's
great to have trades that are dirt cheap, but customer service is just, if
not more, important.

NetBroker's trading is executed by Direct Broking.  I think that Direct
Broking rate very highly with delivering excellent customer service.  I've
always done all of my trading through Direct and have to say that they've
always been extremely professional and helpful.  I know that others have had
the same experience.

I can't comment on the service other brokers provide because I haven't
personally used them.  We are in the final stages of preparing our "Best
Broker" Survey though, so everyone will get the chance to vote for their
favourite broker on ShareChat shortly.

With the number of players in the market and branded services (eg. I see
that Quicken has all its NZSE trading and execution done through DF
Mainland) we plan on keeping NetBroker's prices as cheap as possible but
obviously it's becoming pretty competitive.

So yes, I believe that in the age where commissions are getting cheaper, the
need for quality service is getting more important.  One shouldn't forget
that just because a couple of dollars are being saved.

Best Regards,

Benjamin Dutton

----- Original Message -----
From: "Geoff Ewert" <gewert@wai.quik.co.nz>
To: <sharechat@sharechat.co.nz>
Sent: Sunday, July 09, 2000 5:21 PM
Subject: Re: [sharechat] ASX Trading


> Hi..Their is obviously going to be a lot of shuffling by all the brokers
in
> the future..Where do the chatters think it will go?Price war? What do you
> think Ben ?Have you got any intentions in this direction?
> ----- Original Message -----
> From: "Mark Hubbard" <mhubbard@es.co.nz>
> To: <sharechat@sharechat.co.nz>
> Sent: Sunday, July 09, 2000 12:03 PM
> Subject: [sharechat] ASX Trading
>
>
> > Sorry about this Ben :)
> >
> > For those of you who do a lot of trading on ASX, then Quicken NZ's new
> > brokerage service is looking pretty good:
> >
> > Flat rate ASX trades of AUD$29 flat fee up to $10,000, then 0.4%
> thereafter.
> > Full online purchase/sell facilities, so no emails or phone calls
> required.
> > They also cater for stop losses, etc.
> >
> > Also, for NZSE trading, a flat rate fee of NZ$24.95 for trades up to
> $10,000
> > (better than Access, my current broker, who have yet to get ASX
webbroker
> > service off the ground), then 0.4% thereafter. Same online facilities as
> for
> > ASX trading.
> >
> > I still haven't checked out your facility Ben, but Quicken looking very
> > good.
> >
> > Cheers
> >
> >
>
> --------------------------------------------------------------------------
> --
> > http://www.sharechat.co.nz/          New Zealand's home for market
> investors
> > To remove yourself from this list, please use the form at
> > http://www.sharechat.co.nz/forum.shtml.
> >
> >
>
>
> --------------------------------------------------------------------------
--
> http://www.sharechat.co.nz/          New Zealand's home for market
investors
> To remove yourself from this list, please use the form at
> http://www.sharechat.co.nz/forum.shtml.
>


----------------------------------------------------------------------------
http://www.sharechat.co.nz/          New Zealand's home for market investors
To remove yourself from this list, please use the form at
http://www.sharechat.co.nz/forum.shtml.